Careers

Location: St. Joseph Branch
Hours: Monday-Friday: 8:00 AM to 5:00 PM - Saturdays as needed.

Job Description:

• Provide effective and professional customer service when answering customer questions, issue resolution, and everyday transactions.
• Answering and routing phone calls properly.
• Balancing a cash drawer and vault on a daily basis.
• Filling, balancing, and auditing ATM’s.
• Having the ability to make good judgment on the validity of a transaction, keeping the Bank and customers best interest in mind.
• Discuss, prepare, and process documents related to the Bank’s electronic banking services.
• Understanding and promoting the Bank’s products and services when the opportunity arises.
• Opening and processing new account transaction, such as: assigning account numbers, preparing all documents, obtaining necessary signatures, processing transactions, and more.
• Travel is required in the event of meetings, additional help at another branch, trainings, etc.
• Adheres to privacy requirements and maintains the confidentiality of customer information.
• All other duties assigned.

Skills and Requirements:

• High school diploma or general education degree (GED); or 3 years of related experience and/or training; or the equivalent combination of education and experience. Work related experience should consist of a financial institution operations, sales or customer service background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
• Intermediate skills in computer terminal and personal computer operation; basic understanding of mainframe computer system/network functionality; and word processing, spreadsheet and account opening software programs.
• Effective organization and time management skills.
• Basic math skills; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; total currency, coin and negotiable instruments in a timely manner.
• Current driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.